Consumer Cellular, Inc. hiring Sr. SOC Analyst in Phoenix, Arizona, United States | LinkedIn (2024)

Job SummaryThe Sr. SOC Analyst is a senior-level position within the Security Operations Center, providing expertise and mentorship to a team of security analysts delivering best-in-class security monitoring for Cyber Security operations. The Sr. SOC Analyst is responsible for advanced security monitoring through triage, investigation, communication, and reporting. The Sr. SOC Analyst position is a full-time opportunity for an individual with prior, hands-on experience working in a multi-site, Contact Center focused environment. In this role, you will be responsible for proactive and reactive security and network monitoring of all Consumer Cellular internal and external network, application, and hardware environments. You will utilize analytical and problem-solving skills to identify, triage, and escalate issues to security engineers, network specialists, system engineers, and local helpdesk technicians. You will be working within a group of highly motivated Information Technology and Cybersecurity professionals committed to keeping Consumer Cellular safe and secure.

Duties And Responsibilities

• Expert-level incident analysis responsible for providing guidance to the other SOC analysts
• Perform threat hunting and investigations into potential threats based on log data and provide the results of the analysis to management
• Provide recommendations to improve security postures across multiple environments and platforms including recommendations for design improvements and product offerings
• Assist with testing and deployment of SIEM, MDR, and SOAR tools
• Assist with tweaking and upkeep to ensure effective monitoring and alerting of security incidents
• Write scripts to query systems for security purposes using PowerShell or Python
• Monitor information on all network sites with the use of various monitoring tools
• Monitor security tools for active alerts and work with the teams to resolve them
• Identify and resolve or escalate any possible outages or deterioration of components in the system
• Act as a point of contact for incident and problem resolution
• Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient manner
• Ensure proper escalation to technology operations teams and local system technicians
• Coordinate communications status updates to all stakeholders
• Maintain detailed logs and updated operational procedure documents
• Open and track support tickets with external vendors including telco and network carriers
• Monitor network security and report and document any potential breaches

The above statements are intended to describe the general nature and level of work performed and not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Education Requirements

• Bachelors Degree preferred

Experience Requirements

• 5+ years in a previous IT/Cyber role

Knowledge, Skills And Abilities

• Ability to investigate and evaluate network traffic, read and interpret logs and packet captures
• Scripting skills including PowerShell and Python
• Cutting-edge knowledge of current threats, vulnerabilities, and recent cyber attacks
• Hands-on experience with TCP/IP Protocols and network/security applications
• 5+ years of hands-on technical security experience
• Advanced problem solving skills
• Previous experience in Security Operations or related role
• Expert level experience with SIEM & EDR tools
• Bachelor’s Degree in Computer Science/Information Technology/Cyber Security or related experience
• Certifications (Security+, Network+, GSEC, GCED, GCIA, OSCP) a plus
• Ability to communicate clearly verbally and in writing
• Attention to detail
• Advanced understanding of networks and computer hardware
• Previous help desk or IT ticketing experience a plus
• Previous network operations center or network administration experience a plus
• The Security Operations Center is staffed 24x7x365
• We will train the right individuals who demonstrate a strong aptitude for learning and a desire to gain new skills.

Physical Demands & Work Environment

• Work Environment: Office

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Pre-employment Background Check And Drug Screen Is Required.Primary LocationUnited States-Arizona-Phoenix

JobInformation Technology

ScheduleFull-time

TravelYes, 5 % of the Time

Job PostingMay 23, 2024

Unposting DateMay 30, 2024